{"id":95411,"date":"2020-07-22T10:56:37","date_gmt":"2020-07-22T10:56:37","guid":{"rendered":"https:\/\/www.zameen.com\/blog\/?p=95411"},"modified":"2020-07-22T10:56:38","modified_gmt":"2020-07-22T10:56:38","slug":"cbc-complaint-registration-process-karachi","status":"publish","type":"post","link":"https:\/\/www.zameen.com\/blog\/cbc-complaint-registration-process-karachi.html","title":{"rendered":"Your Complete Guide to Registering a Complaint with CBC, Karachi"},"content":{"rendered":"\n<p><strong><em>In this Post<\/em><\/strong><br><strong><a href=\"#Complaint-Registration-via-App\">Complaint Registration via App<\/a><\/strong><br><strong><a href=\"#Via-Telephone-Helpline\">How to Contact CBC Helpline<\/a><\/strong><br><strong><a href=\"#Via-Email\">How to Contact CBC via Email<\/a><\/strong><br><strong><a href=\"#Types-of-Issues-to-Report\">Types of Issues to Report<\/a><\/strong><br><strong><a href=\"#Locations-of-CBC-Karachi-Offices\">CBC Karachi Head Office Address<\/a><\/strong><br><strong><a href=\"#CBC-Karachi-Office-Timings\">CBC Karachi Office Timings<\/a><\/strong><\/p>\n\n\n\n<p><a href=\"https:\/\/www.zameen.com\/area-guides\/dha-karachi\/\" target=\"_blank\" rel=\"noreferrer noopener\">DHA<\/a> and <a href=\"https:\/\/www.zameen.com\/area-guides\/clifton-karachi\/\" target=\"_blank\" rel=\"noreferrer noopener\">Clifton<\/a> are two of the most sought-after neighbourhoods in the City of Lights. They come in the jurisdiction of the Cantonment Board Clifton (CBC). Both of these societies offer top-notch living facilities to their residents. One of the biggest benefits of <a href=\"https:\/\/www.zameen.com\/blog\/living-in-clifton-karachi.html\" target=\"_blank\" rel=\"noreferrer noopener\">living in Clifton<\/a> and <a href=\"https:\/\/www.zameen.com\/blog\/living-in-dha-karachi.html\" target=\"_blank\" rel=\"noreferrer noopener\">Defence<\/a> is that you can easily report any issue you may be facing in your area to the Cantonment Board Clifton (CBC) using different means, according to your convenience. So, if you want to learn how to lodge a complaint with CBC, Karachi, and the appropriate channels you can use to do so, you\u2019ve come to the right place. In this blog, we\u2019ll talk about all the channels through which you can register a complaint with the Cantonment Board Clifton including the newly-launched CBCare App.<\/p>\n\n\n\n<p>Let\u2019s begin!<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Step-By-Step Process to Lodge a Complaint with CBC, Karachi<\/h2>\n\n\n\n<p>Here are some different ways to report an issue to CBC, Karachi, right from the comfort of your home.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"Complaint-Registration-via-App\">Via CBCare App<\/h2>\n\n\n\n<figure class=\"wp-block-embed-facebook wp-block-embed is-type-video is-provider-facebook\"><div class=\"wp-block-embed__wrapper\">\n<div class=\"facebook_embed_wrapper alia_embed_wrapper\"><!--ALIA start embed content--><div id=\"fb-root\"><\/div><script async=\"1\" defer=\"1\" crossorigin=\"anonymous\" src=\"https:\/\/connect.facebook.net\/en_US\/sdk.js#xfbml=1&amp;version=v7.0\" nonce=\"Scikommo\"><\/script><div class=\"fb-video\" data-href=\"https:\/\/www.facebook.com\/CBCARE.MLC\/videos\/166507844607814\/?v=166507844607814\" data-width=\"880\"><blockquote cite=\"https:\/\/www.facebook.com\/CBCARE.MLC\/videos\/166507844607814\/\" class=\"fb-xfbml-parse-ignore\"><a href=\"https:\/\/www.facebook.com\/CBCARE.MLC\/videos\/166507844607814\/\"><\/a><p>CBCARE Mobile App is your gateway to an array of services, being provided by Cantt Boards (CBs). You can access with your fingertips any time anywhere, 24\/7. You can download the app at: Play Store: https:\/\/play.google.com\/store\/apps\/details?id=com.mlc.cbcare&amp;hl=enApp Store: https:\/\/apps.apple.com\/us\/app\/cbcare\/id1463021648#cantonments #cbcare #cb<\/p>Posted by <a href=\"https:\/\/www.facebook.com\/CBCARE.MLC\/\">CB CARE<\/a> on Friday, January 17, 2020<\/blockquote><\/div><!--AliA end embed content--><\/div>\n<\/div><\/figure>\n\n\n\n<p>Making use of cutting-edge technologies, the Military Lands and Cantonments Department has recently introduced the Cantonment Board Citizens Assistance and Rapid Execution (CBCARE) System in all cantonment areas of Pakistan.&nbsp;<\/p>\n\n\n\n<p>It\u2019s an advanced electronic system available in the form of a mobile application. This app serves as an important communication channel between the general public and the CBC authorities.<\/p>\n\n\n\n<p>Living in Clifton and DHA, you can easily make use of this app to lodge a complaint with CBC, Karachi. There are certain steps you need to follow to notify the authorities about an issue through this channel. So, here\u2019s how to register a complaint using CBCare App.<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>First of all, you need to download the app from either <a rel=\"noreferrer noopener nofollow\" href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.mlc.cbcare&amp;hl=en\" target=\"_blank\">Google PlayStore<\/a> or <a rel=\"noreferrer noopener nofollow\" href=\"https:\/\/apps.apple.com\/pk\/app\/cbcare\/id1463021648\" target=\"_blank\">Apple\u2019s App Store<\/a>, depending on your phone\u2019s operating system.<\/li><li>The next step is to make an account on CBCare App. To do so, you need to fill up a few simple details including your mobile number, full name as per your CNIC, and select your desired cantonment area.<\/li><li>A 6-digit SMS verification code will be sent to your mobile number.<\/li><li>After verification, you\u2019ll open the app and see the following screen.<\/li><\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"640\" src=\"https:\/\/cdn-blog.zameen.com\/blog\/wp-content\/uploads\/2020\/07\/How-to-Lodge-a-Complaint-with-CBC-Karachi-C-22-07-1024x640.jpg\" alt=\"screengrab of the CBCare app\" class=\"wp-image-95422\" srcset=\"https:\/\/cdn-blog.zameen.com\/blog\/wp-content\/uploads\/2020\/07\/How-to-Lodge-a-Complaint-with-CBC-Karachi-C-22-07-1024x640.jpg 1024w, https:\/\/cdn-blog.zameen.com\/blog\/wp-content\/uploads\/2020\/07\/How-to-Lodge-a-Complaint-with-CBC-Karachi-C-22-07-300x188.jpg 300w, https:\/\/cdn-blog.zameen.com\/blog\/wp-content\/uploads\/2020\/07\/How-to-Lodge-a-Complaint-with-CBC-Karachi-C-22-07-768x480.jpg 768w, https:\/\/cdn-blog.zameen.com\/blog\/wp-content\/uploads\/2020\/07\/How-to-Lodge-a-Complaint-with-CBC-Karachi-C-22-07-640x400.jpg 640w, https:\/\/cdn-blog.zameen.com\/blog\/wp-content\/uploads\/2020\/07\/How-to-Lodge-a-Complaint-with-CBC-Karachi-C-22-07-368x230.jpg 368w, https:\/\/cdn-blog.zameen.com\/blog\/wp-content\/uploads\/2020\/07\/How-to-Lodge-a-Complaint-with-CBC-Karachi-C-22-07.jpg 1440w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption>CBCare App&#8217;s user interface (Credits: Google PlayStore)<\/figcaption><\/figure>\n\n\n\n<ul class=\"wp-block-list\"><li>After clicking on the \u2018complaints\u2019 option, you\u2019ll see a screen with different blank fields.<\/li><li>There you have to type in the title of your complaint and its description in the respective fields.&nbsp;<\/li><li>You\u2019ll also get an option to attach single or multiple images, if there are any, related to your complaint. This is one of the most convenient ways to report an issue to CBC, Karachi.<\/li><li>Once you have submitted your complaint, you\u2019ll receive a text message confirming your submission with a unique complaint ID.<\/li><li>Your reported issue may be resolved within a week\u2019s time if there are not any further complications. <\/li><li>One of the biggest pros of using CBCare App is that you can lodge a complaint through it round-the-clock with a few taps on your mobile screen.<\/li><li>Once your complaint is resolved, you\u2019ll get a text message notification regarding it. This is how to register a complaint using CBCare App. The introduction of this app has signficantly increased the effectiveness of the CBC complaint registration process.<\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"Via-Telephone-Helpline\">Via Telephone Helpline<\/h2>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"640\" src=\"https:\/\/cdn-blog.zameen.com\/blog\/wp-content\/uploads\/2020\/07\/How-to-Lodge-a-Complaint-with-CBC-Karachi-A-22-07-1024x640.jpg\" alt=\"how to contact cbc helpline\" class=\"wp-image-95421\" srcset=\"https:\/\/cdn-blog.zameen.com\/blog\/wp-content\/uploads\/2020\/07\/How-to-Lodge-a-Complaint-with-CBC-Karachi-A-22-07-1024x640.jpg 1024w, https:\/\/cdn-blog.zameen.com\/blog\/wp-content\/uploads\/2020\/07\/How-to-Lodge-a-Complaint-with-CBC-Karachi-A-22-07-300x188.jpg 300w, https:\/\/cdn-blog.zameen.com\/blog\/wp-content\/uploads\/2020\/07\/How-to-Lodge-a-Complaint-with-CBC-Karachi-A-22-07-768x480.jpg 768w, https:\/\/cdn-blog.zameen.com\/blog\/wp-content\/uploads\/2020\/07\/How-to-Lodge-a-Complaint-with-CBC-Karachi-A-22-07-640x400.jpg 640w, https:\/\/cdn-blog.zameen.com\/blog\/wp-content\/uploads\/2020\/07\/How-to-Lodge-a-Complaint-with-CBC-Karachi-A-22-07-368x230.jpg 368w, https:\/\/cdn-blog.zameen.com\/blog\/wp-content\/uploads\/2020\/07\/How-to-Lodge-a-Complaint-with-CBC-Karachi-A-22-07.jpg 1440w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption>CBC helpline number: 111-800-900<\/figcaption><\/figure>\n\n\n\n<p>Cantonment Board Clifton also offers its residents to report an issue on call. Here\u2019s how to register a complaint with CBC, Karachi through their telephone helpline number.<\/p>\n\n\n\n<p>CBC Helpline Number: <strong>111-800-900<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Dial the CBC Helpline number from your landline phone. If you\u2019re dialing in from your cell phone, don\u2019t forget to add \u2018021\u2019 before the number.<\/li><li>Their helpline is usually available during office hours.&nbsp;<\/li><li>Once you\u2019re connected, you\u2019ll be assisted by an operator, who will listen to your complaint and let you know about the further procedure.<\/li><li>They may ask you for your phone number and your full name as well as your complete address to further process your complaint.<\/li><li>As a follow-up, you may also get an SMS notification confirming the registration of your complaint including a unique ID to track it.<\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"Via-Email\">Via Email<\/h2>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"640\" src=\"https:\/\/cdn-blog.zameen.com\/blog\/wp-content\/uploads\/2020\/07\/How-to-Lodge-a-Complaint-with-CBC-Karachi-B-22-07-1024x640.jpg\" alt=\"how to contact cbc via email\" class=\"wp-image-95423\" srcset=\"https:\/\/cdn-blog.zameen.com\/blog\/wp-content\/uploads\/2020\/07\/How-to-Lodge-a-Complaint-with-CBC-Karachi-B-22-07-1024x640.jpg 1024w, https:\/\/cdn-blog.zameen.com\/blog\/wp-content\/uploads\/2020\/07\/How-to-Lodge-a-Complaint-with-CBC-Karachi-B-22-07-300x188.jpg 300w, https:\/\/cdn-blog.zameen.com\/blog\/wp-content\/uploads\/2020\/07\/How-to-Lodge-a-Complaint-with-CBC-Karachi-B-22-07-768x480.jpg 768w, https:\/\/cdn-blog.zameen.com\/blog\/wp-content\/uploads\/2020\/07\/How-to-Lodge-a-Complaint-with-CBC-Karachi-B-22-07-640x400.jpg 640w, https:\/\/cdn-blog.zameen.com\/blog\/wp-content\/uploads\/2020\/07\/How-to-Lodge-a-Complaint-with-CBC-Karachi-B-22-07-368x230.jpg 368w, https:\/\/cdn-blog.zameen.com\/blog\/wp-content\/uploads\/2020\/07\/How-to-Lodge-a-Complaint-with-CBC-Karachi-B-22-07.jpg 1440w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption>You can easily report an issue to CBC via email<\/figcaption><\/figure>\n\n\n\n<p>Writing an email is also among the most convenient ways to report an issue to CBC, Karachi. The process is very simple, elaborated in a few steps below:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>The email address where you need to send all your complaint emails is info@cbc.gov.pk.&nbsp;<\/li><li>When emailing your complaint to CBC, make sure you\u2019re getting its title right. Mention the issue specifically in your email title to urge the authorities to take prompt actions to resolve it.<\/li><li>After you submit your complaint, you may get a follow-up email or text notification to give you an idea of your complaint status. This makes the CBC complaint registration process even more effective.<\/li><li>You can always call the above-mentioned CBC helpline number to inquire about the status of your complaint or any other related issue. This is how to lodge a complaint with CBC, Karachi through an email.<\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"Types-of-Issues-to-Report\">Issues You Can Report to Cantonment Board Clifton (CBC)<\/h2>\n\n\n\n<p>Some of the most common issues you can report to Cantonment Board Clifton (CBC) using the aforementioned mediums.<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Hygiene of Local Food Outlets<\/li><li>Issues Related to Tax Collection<\/li><li>Shortage of Water Supply<\/li><li>Flickering or Out-of-order Street Lights<\/li><li>Report an Encroachment<\/li><li>Road Maintenance<\/li><li>Fumigation for Pests in the Area<\/li><li>Irregularities Related to Solid Waste Management<\/li><li>Issues with the Water Drainage System<\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"Locations-of-CBC-Karachi-Offices\">Locations of CBC Karachi Offices&nbsp;<\/h2>\n\n\n\n<p>The head office of CBC, Karachi is in <a href=\"https:\/\/www.zameen.com\/area-guides\/phase-6-dha-karachi\/\" target=\"_blank\" rel=\"noreferrer noopener\">DHA Phase 6<\/a>. There is also a customer facilitation centre of CBC located in <a href=\"https:\/\/www.zameen.com\/area-guides\/phase-4-dha-karachi\/\" target=\"_blank\" rel=\"noreferrer noopener\">DHA Phase 4<\/a>. The detailed addresses of both of these offices have been listed as under:&nbsp;<\/p>\n\n\n\n<p><strong>CBC Karachi Head Office Address:<\/strong> Near Football Ground, Khayaban-e-Rahat, DHA Phase 6<\/p>\n\n\n\n<p><strong>CBC Facilitation Centre:<\/strong> Nisar Shaheed Park Road, DHA Phase 4<\/p>\n\n\n\n<p><em>Note: As a resident of Clifton and Defence, you can also visit one of these CBC offices to submit a physical application regarding any of the issues you\u2019re facing in your area.&nbsp;<\/em><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"CBC-Karachi-Office-Timings\">CBC Karachi Office Timings<\/h2>\n\n\n\n<p>CBC offices remain operational from <strong>9 am to 5 pm<\/strong> from Monday to Friday. However, the head office remains open on Saturday as well.<\/p>\n\n\n\n<p>This brings us to the end of our detailed, step-by-step guide on how to register a complaint with CBC, Karachi. We hope it has given you all the key information in this regard. In case, you have any questions or feedback related to our piece, feel free to reach out to us at <a href=\"mailto:blog@zameen.com\" target=\"_blank\" rel=\"noreferrer noopener\">blog@zameen.com<\/a>. We\u2019ll try to respond to your emails as soon as possible.<\/p>\n\n\n\n<p>On a side note, if you want to invest in one of Karachi\u2019s poshest neighbourhoods, you may want to take a look at our detailed property investment guides on <a href=\"https:\/\/www.zameen.com\/blog\/popular-areas-buying-property-dha-karachi.html\" target=\"_blank\" rel=\"noreferrer noopener\">DHA Karachi<\/a> and <a href=\"https:\/\/www.zameen.com\/blog\/popular-areas-buying-property-clifton-karachi.html\" target=\"_blank\" rel=\"noreferrer noopener\">Clifton<\/a>.&nbsp;<\/p>\n\n\n\n<p>If you want to compare property options in both of these neighbourhoods before investing, you can take a look at our comprehensive piece on <a rel=\"noreferrer noopener\" href=\"https:\/\/www.zameen.com\/blog\/clifton-vs-dha-facilities-property-prices.html\" target=\"_blank\">Clifton vs. DHA, Karachi<\/a>.<\/p>\n\n\n\n<p>For more informative lifestyle guides and property pieces, keep reading <a rel=\"noreferrer noopener\" href=\"https:\/\/www.zameen.com\/blog\/\" target=\"_blank\">Zameen Blogs<\/a>. Subscribe to our e-newsletter and never miss out on any updates from our blog section.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>In this PostComplaint Registration via AppHow to Contact CBC HelplineHow to Contact CBC via EmailTypes of Issues to ReportCBC Karachi Head Office AddressCBC Karachi Office Timings DHA and Clifton are two of the most sought-after neighbourhoods in the City of Lights. They come in the jurisdiction of the Cantonment Board Clifton (CBC). Both of these societies offer top-notch living facilities to their residents. One of the biggest benefits of living in Clifton and Defence is that you can easily report any issue you may be facing in your area to the Cantonment Board Clifton (CBC) using different means, according to your convenience. So, if you want to learn how to lodge a complaint with CBC, Karachi, and the appropriate channels you can use to do so, you\u2019ve come to the right place. In this blog, we\u2019ll talk about all the channels through which you can register a complaint with the Cantonment Board Clifton including the newly-launched CBCare App. Let\u2019s begin! Step-By-Step Process to Lodge a Complaint with CBC, Karachi Here are some different ways to report an issue to CBC, Karachi, right from the comfort of your home. Via CBCare App Making use of cutting-edge technologies, the Military Lands and&hellip;<\/p>\n","protected":false},"author":82,"featured_media":95420,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[11053],"tags":[71975,71974,71976,71977,71978,71972,71971,19524,71970,71973],"persona":[35638,32414],"class_list":{"0":"post-95411","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-laws-taxes","8":"tag-cantonment-board-clifton","9":"tag-cbc-karachi","10":"tag-cbc-karachi-head-office-address","11":"tag-cbc-karachi-office-timings","12":"tag-cbcare-app","13":"tag-how-to-contact-cbc","14":"tag-how-to-register-a-complaint-with-cbc","15":"tag-laws-and-taxes","16":"tag-lodge-a-complaint-with-cbc","17":"tag-register-a-complaint-using-cbcare-app","18":"persona-digitization","19":"persona-laws","20":"cat-11053-id"},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - 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