{"id":98308,"date":"2020-09-01T13:09:53","date_gmt":"2020-09-01T13:09:53","guid":{"rendered":"https:\/\/www.zameen.com\/blog\/?p=98308"},"modified":"2020-09-01T13:09:56","modified_gmt":"2020-09-01T13:09:56","slug":"digitisation-of-ke-services-overview","status":"publish","type":"post","link":"https:\/\/www.zameen.com\/blog\/digitisation-of-ke-services-overview.html","title":{"rendered":"Everything You Should Know About Digitisation of K-Electric"},"content":{"rendered":"\n

In This Post:<\/em><\/strong>
Digitisation of K-Electric Online Services<\/a><\/strong>
KE Online Complaint Registration<\/a><\/strong>
KE Helpline, Email & SMS Service<\/a><\/strong>
KE Head Office Address<\/a><\/strong><\/p>\n\n\n\n

K-Electric, abbreviated as KE, was formerly a government-owned institution known as Karachi Electric Supply Company (KESC). It was privatised in 2005 and was renamed as K-Electric in 2014. It was also the same year when the digitisation of K-Electric took place. The organisation set up e-portals, created social media pages and introduced mobile applications to stay connected with their customers through different channels.<\/p>\n\n\n\n

So, if you are also a Karachiite and want to know more about the digitisation of K-Electric and how it will be beneficial for you as an electricity consumer in the megacity, we\u2019re here to help. In this blog, we are going to talk about all the e-services that are being offered by K-Electric to its consumers including e-billing and online complaint registration process. <\/p>\n\n\n\n

Let\u2019s begin by learning more about K-Electric and some of its role and responsibilities as an electric power generation company in Pakistan\u2019s largest city!<\/p>\n\n\n\n

More About K-Electric<\/h2>\n\n\n\n
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KE boasts a network of grid stations and power lines spanning over 6,500 square kilometres (Credits: KE Official Website)<\/figcaption><\/figure>\n\n\n\n

With a network of grid stations and power lines spanning over 6,500 square kilometres, KE powers all residential, commercial, industrial and agricultural districts in the City of Lights. As per its official website, it serves over 2.5 million customers in the metropolis.<\/p>\n\n\n\n

K-Electric also supplies power to a few districts in the suburbs of Karachi including Dhabeji and Gharo in Sindh and Uthal as well as Vinder and Bela in Balochistan. Acting as a vertically-integrated power utility, K-electric owns and controls the generation, transmission and distribution of electric power in all these districts. This means it is also responsible for setting up power stations for the generation of electricity in the region.<\/p>\n\n\n\n

Quick Fact:<\/strong> As of now, the total capacity of the KE power system is about 2267 megawatts of electrical power.<\/p>\n\n\n\n

Now, let\u2019s learn more about KE online services for different types of complaints, technical and billing queries that are easily accessible by the residents of Karachi.<\/p>\n\n\n\n

KE Online Services<\/h2>\n\n\n\n

The official website of K-Electric and its mobile application, both of these portals provide instant accessibility to consumers, especially for online KE complaint registration and request for duplicate bills in the e-billing section. <\/p>\n\n\n\n

So, if you don\u2019t know how to go about the process of using these e-services for your convenience, stick around as we are going to discuss them in detail one by one in this blog. Here we go!<\/p>\n\n\n\n

How to Lodge a Complaint with K-Electric Online<\/h2>\n\n\n\n

The process of online KE complaint registration and getting assistance for technical queries is very simple and elaborated in the following steps:<\/p>\n\n\n\n