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Zameen.com Help Center
1. How to add a new user under your agency account?
To add a new user, go to the “Agency Staff” section and select “Add new user” from the side menu. Fill out the necessary details and press the “Create User” button. A new user will be added into your agency staff list.
2. How to create and manage teams?
A total of 10 teams are allowed for a single agency account. To create teams, go to the “Manage Teams” from the side menu of “Agency Staff” tab, there you will find a tab with the text “Create a Team”. Write the name for the new team in the field and press “Create Team” button. A new team will be created instantly.
Below the “Create a Team” tab, there’s a section for managing teams with a list of all the teams created by you. Use the control icons to manage or edit the details of any team, use the icon
to change the team name,
to view team members (or to move users from one team to another),
to delete the team and
to add or remove members from a team.
3. How to manage users under your agency account?
In order to manage users, go to the “manage users” page by clicking on the link in the side navigation menu of “Agency Staff” tab. A list of all users registered as your agency staff is displayed there. Use the control icons to edit profile, add or remove users from teams or delete users.
Click on the icon
to edit user profile or privileges (a set of rights and authorities allotted to that user by you). Use this icon
to add or remove users from particular teams, or click on the delete icon
to permanently remove users from your agency staff.
4. What are teams?
Teams are a number of your agency staff working as a group to perform particular tasks assigned by you as the agency owner or team administrator. As an example if you have a total of 10 users listed as your agency staff, you can divide them in two different teams such as sales and rentals team consisting of 5 members each. You can allocate staff to these teams according to their qualifications, experience or credentials, where each of these teams will be responsible for their specific tasks related to listings, follow-ups and inquiries etc on Zameen.com. Remember that a particular staff can be a member of one team at a time and cannot exist simultaneously in multiple teams.
5. What are user privileges and how you can define them for different users?
Privileges are a set of controls that you can assign to different users listed as your agency staff. This can be limited to minimum access (in case of default privileges for standard user) or maximum controls (in case of default privileges for administrator user). You can use these default settings or make amendments by checking (or un-checking) boxes given with all the controls. To define or make changes in privileges for different users, go to the “Manage Users” section under “Agency Staff” tab. Click on the edit (
) button and change privileges accordingly.
6. What are users (agency staff)?
As an approved agent on Zameen.com, you can add and manage all of your agency staff, teams, clients and leads effortlessly with the help of various management tools available at your control panel under the “Agency Staff” tab. You can add new users and allocate different rights and privileges to each one of them. These users can log in (as your agency staff) from their different login IDs and perform the tasks assigned by you e.g. contacting clients, managing leads and sales, etc.
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