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Zameen.com Help Center
1. How to advertise on Zameen.com?
Advertising on Zameen is easy, reasonably priced and it works wonders. Five basic listings are free for all users, while you can buy hot listings for a nominal fee. There are other advertising options available such as banner advertising, listing packages, splash ads and details about each option are available at advertising section of the site which can be reached by visiting the advertising page:
Advertise on Zameen.com
If you wish to negotiate a special advertising deal with us then we will be happy to hear from you and help you formulate a customized solution suited to your needs
2. What payment options are available?
You can make payments by depositing cash, cheque or wire/transfer the funds directly into our bank account. Wiring instructions and bank account details will be provided at the time of payment.
3. What do the different control symbols mean?
These control icons are shown (where applicable) in front of all properties.=$URL_PATH?>
This icon shows property details including property details, client details or listing owner details.
Click on this button if you need to edit the property details.
This is the delete icon used to delete a property, clients etc.
Click on this icon to un-delete or restore a deleted property.
This icon shows that the particular listing has been turned into a hot property.
Click on this icon when you want to feature that property as a hot property. A single credit will be deducted automatically from your quota of hot listings.
This icon will show you any comments either added by our staff or generated by the system for a property listing.
Clicking on this button will forward the uploaded listings to our staff for approval.
4. What are users (agency staff)?
As an approved agent on Zameen.com, you can add and manage all of your agency staff, teams, clients and leads effortlessly with the help of various management tools available at your control panel under the “Agency Staff” tab. You can add new users and allocate different rights and privileges to each one of them. These users can log in (as your agency staff) from their different login IDs and perform the tasks assigned by you e.g. contacting clients, managing leads and sales, etc.
5. What are teams?
Teams are a number of your agency staff working as a group to perform particular tasks assigned by you as the agency owner or team administrator. As an example if you have a total of 10 users listed as your agency staff, you can divide them in two different teams such as sales and rentals team consisting of 5 members each. You can allocate staff to these teams according to their qualifications, experience or credentials, where each of these teams will be responsible for their specific tasks related to listings, follow-ups and inquiries etc on Zameen.com. Remember that a particular staff can be a member of one team at a time and cannot exist simultaneously in multiple teams.
6. How to change your account and profile details?
You can make changes to your account details by visiting the “My Account & Profiles” section. You are allowed to change your password, profile, user roles (you would need to contact us if you had registered on Zameen as an agent or developer and want to change this role) and agent profile (for the members registered as agents).
You can also modify and update your profile and contact information in all previous property listings by checking the box “Update details in all property listings”.
7. How to add a new user under your agency account?
To add a new user, go to the “Agency Staff” section and select “Add new user” from the side menu. Fill out the necessary details and press the “Create User” button. A new user will be added into your agency staff list.
8. What are top performers stats?
By visiting the “Top Performer Stats” section within the “Stats & Accounts” tab you can draw a handy comparison between yourself and the top performing member at Zameen. Comparison reports can be generated for different time periods by using the date range feature.
Various statistics are compared with the top performer including the following: total number of listings, total listing views, total e-mail inquiries received and total contact detail views. If you have an active agency profile then your agency profile views and e-mail inquiries received from the agency profile page are also compared with the top performing agency. These comparisons can help you to understand how other members and agencies are benefiting from Zameen and whether or not you need to put in more efforts to maximize the true potential of Zameen.
A star (
) next to any detail indicates that you are the best performer in that particular category
9. What is a lead?
A lead (also known as sales/rental-lead) is a message or inquiry received from a potential customer that may help you to covert that person (or business) into a sales’ prospect and eventually generate sales. In short a lead is the first step towards making actual sales. At Zameen you will be getting a steady stream of inquiries via phone and e-mails (sent by those who are interested in buying or renting the properties you’ve listed at Zameen), you can save these inquiries as leads and work on them to lure these potential customers into buying or renting from you.
10. What is a client?
Clients are your customers or people interested in your property and in general are of two types. The first type is one who has already dealt with you in the past i.e. an existing customer and the second type is a person who can be a potential customer and has contacted you via your listing at Zameen.
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