{"id":36034,"date":"2018-03-20T10:35:11","date_gmt":"2018-03-20T05:35:11","guid":{"rendered":"https:\/\/www.zameen.com\/blog\/?p=36034"},"modified":"2018-03-20T10:35:11","modified_gmt":"2018-03-20T05:35:11","slug":"new-helpline-for-wasa-complaints","status":"publish","type":"post","link":"https:\/\/www.zameen.com\/news\/new-helpline-for-wasa-complaints.html","title":{"rendered":"New helpline for WASA complaints"},"content":{"rendered":"<p>Lahore: Water and Sanitation Agency (WASA) has introduced a new helpline for complaints, according to a news report. The agency has done this in order to upgrade its complaint management system by inducting modern technologies like WhatsApp and mobile applications to provide a quick response to public complaints in Lahore.<\/p>\n<p>The number for the new helpline is 1334 and its mobile app is also being prepared while a two-way counter-check system has been introduced so that complaints can be cleared and redressed in a timely manner. According to a senior WASA official, first WASA\u2019s customer care representative will call the complainant to verify the issue, while on the second-tier, a senior WASA official from WASA head office will also call the complainant to ensure that the complaint has been resolved.<\/p>\n<p>Public complaints to WASA double during summer because of the increased usage of water, so WASA officials hope this improved system will bring positive results for the system.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Lahore: Water and Sanitation Agency (WASA) has introduced a new helpline for complaints, according to a news report. The agency has done this in order to upgrade its complaint management system by inducting modern technologies like WhatsApp and mobile applications to provide a quick response to public complaints in Lahore. The number for the new helpline is 1334 and its mobile app is also being prepared while a two-way counter-check system has been introduced so that complaints can be cleared and redressed in a timely manner. According to a senior WASA official, first WASA\u2019s customer care representative will call the complainant to verify the issue, while on the second-tier, a senior WASA official from WASA head office will also call the complainant to ensure that the complaint has been resolved. Public complaints to WASA double during summer because of the increased usage of water, so WASA officials hope this improved system will bring positive results for the system.<\/p>\n","protected":false},"author":57,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[],"tags":[5759],"persona":[],"class_list":["post-36034","post","type-post","status-publish","format-standard","tag-new-wasa-helpline-for-complaints"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>New helpline for WASA complaints - Zameen News<\/title>\n<meta name=\"description\" content=\"Lahore: Water and Sanitation Agency (WASA) has introduced a new helpline for complaints, according to a news report. The agency has done this in order to\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.zameen.com\/news\/new-helpline-for-wasa-complaints.html\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"New helpline for WASA complaints - Zameen News\" \/>\n<meta property=\"og:description\" content=\"Lahore: Water and Sanitation Agency (WASA) has introduced a new helpline for complaints, according to a news report. The agency has done this in order to\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.zameen.com\/news\/new-helpline-for-wasa-complaints.html\" \/>\n<meta property=\"og:site_name\" content=\"Pakistan Real Estate News &amp; Pakistan Property News &amp; Latest Updates - Zameen News\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/ZameenPK\" \/>\n<meta property=\"article:published_time\" content=\"2018-03-20T05:35:11+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/news-cdn.zameen.com\/wp-content\/uploads\/2018\/12\/pakistan.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"600\" \/>\n\t<meta property=\"og:image:height\" content=\"350\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Muhammad Farhad\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@ZameenProperty\" \/>\n<meta name=\"twitter:site\" content=\"@ZameenProperty\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Muhammad Farhad\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"New helpline for WASA complaints - Zameen News","description":"Lahore: Water and Sanitation Agency (WASA) has introduced a new helpline for complaints, according to a news report. The agency has done this in order to","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.zameen.com\/news\/new-helpline-for-wasa-complaints.html","og_locale":"en_US","og_type":"article","og_title":"New helpline for WASA complaints - Zameen News","og_description":"Lahore: Water and Sanitation Agency (WASA) has introduced a new helpline for complaints, according to a news report. The agency has done this in order to","og_url":"https:\/\/www.zameen.com\/news\/new-helpline-for-wasa-complaints.html","og_site_name":"Pakistan Real Estate News &amp; Pakistan Property News &amp; Latest Updates - Zameen News","article_publisher":"https:\/\/www.facebook.com\/ZameenPK","article_published_time":"2018-03-20T05:35:11+00:00","og_image":[{"width":600,"height":350,"url":"https:\/\/news-cdn.zameen.com\/wp-content\/uploads\/2018\/12\/pakistan.jpg","type":"image\/jpeg"}],"author":"Muhammad Farhad","twitter_card":"summary_large_image","twitter_creator":"@ZameenProperty","twitter_site":"@ZameenProperty","twitter_misc":{"Written by":"Muhammad Farhad","Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"NewsArticle","@id":"https:\/\/www.zameen.com\/news\/new-helpline-for-wasa-complaints.html#article","isPartOf":{"@id":"https:\/\/www.zameen.com\/news\/new-helpline-for-wasa-complaints.html"},"author":{"name":"Muhammad Farhad","@id":"https:\/\/www.zameen.com\/news\/#\/schema\/person\/5cce8ae772fd0b0ee6348e19eb64ff42"},"headline":"New helpline for WASA complaints","datePublished":"2018-03-20T05:35:11+00:00","mainEntityOfPage":{"@id":"https:\/\/www.zameen.com\/news\/new-helpline-for-wasa-complaints.html"},"wordCount":163,"commentCount":0,"publisher":{"@id":"https:\/\/www.zameen.com\/news\/#organization"},"keywords":["New WASA helpline for complaints"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/www.zameen.com\/news\/new-helpline-for-wasa-complaints.html#respond"]}]},{"@type":"WebPage","@id":"https:\/\/www.zameen.com\/news\/new-helpline-for-wasa-complaints.html","url":"https:\/\/www.zameen.com\/news\/new-helpline-for-wasa-complaints.html","name":"New helpline for WASA complaints - Zameen News","isPartOf":{"@id":"https:\/\/www.zameen.com\/news\/#website"},"datePublished":"2018-03-20T05:35:11+00:00","description":"Lahore: Water and Sanitation Agency (WASA) has introduced a new helpline for complaints, according to a news report. The agency has done this in order to","breadcrumb":{"@id":"https:\/\/www.zameen.com\/news\/new-helpline-for-wasa-complaints.html#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.zameen.com\/news\/new-helpline-for-wasa-complaints.html"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.zameen.com\/news\/new-helpline-for-wasa-complaints.html#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.zameen.com\/news"},{"@type":"ListItem","position":2,"name":"New helpline for WASA complaints"}]},{"@type":"WebSite","@id":"https:\/\/www.zameen.com\/news\/#website","url":"https:\/\/www.zameen.com\/news\/","name":"Pakistan Real Estate News &amp; Pakistan Property News &amp; Latest Updates - Zameen News","description":"","publisher":{"@id":"https:\/\/www.zameen.com\/news\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.zameen.com\/news\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.zameen.com\/news\/#organization","name":"Zameen.com","alternateName":"Zameen","url":"https:\/\/www.zameen.com\/news\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.zameen.com\/news\/#\/schema\/logo\/image\/","url":"https:\/\/news-cdn.zameen.com\/wp-content\/upload\/2015\/09\/Zameen.com_-_Logo.png","contentUrl":"https:\/\/news-cdn.zameen.com\/wp-content\/upload\/2015\/09\/Zameen.com_-_Logo.png","width":600,"height":300,"caption":"Zameen.com"},"image":{"@id":"https:\/\/www.zameen.com\/news\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/ZameenPK","https:\/\/x.com\/ZameenProperty","https:\/\/www.instagram.com\/zameenpk\/"]},{"@type":"Person","@id":"https:\/\/www.zameen.com\/news\/#\/schema\/person\/5cce8ae772fd0b0ee6348e19eb64ff42","name":"Muhammad Farhad","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/13eadb15a0125b6648e56703aaf7543058fea376b06a73209cde68f09b9b093d?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/13eadb15a0125b6648e56703aaf7543058fea376b06a73209cde68f09b9b093d?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/13eadb15a0125b6648e56703aaf7543058fea376b06a73209cde68f09b9b093d?s=96&d=mm&r=g","caption":"Muhammad Farhad"},"description":"Muhammad Farhad is a Content Developer at Zameen.com.","url":"https:\/\/www.zameen.com\/news\/author\/farhad-hassan"}]}},"amp_enabled":true,"_links":{"self":[{"href":"https:\/\/www.zameen.com\/news\/wp-json\/wp\/v2\/posts\/36034","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.zameen.com\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.zameen.com\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.zameen.com\/news\/wp-json\/wp\/v2\/users\/57"}],"replies":[{"embeddable":true,"href":"https:\/\/www.zameen.com\/news\/wp-json\/wp\/v2\/comments?post=36034"}],"version-history":[{"count":1,"href":"https:\/\/www.zameen.com\/news\/wp-json\/wp\/v2\/posts\/36034\/revisions"}],"predecessor-version":[{"id":36035,"href":"https:\/\/www.zameen.com\/news\/wp-json\/wp\/v2\/posts\/36034\/revisions\/36035"}],"wp:attachment":[{"href":"https:\/\/www.zameen.com\/news\/wp-json\/wp\/v2\/media?parent=36034"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.zameen.com\/news\/wp-json\/wp\/v2\/categories?post=36034"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.zameen.com\/news\/wp-json\/wp\/v2\/tags?post=36034"},{"taxonomy":"persona","embeddable":true,"href":"https:\/\/www.zameen.com\/news\/wp-json\/wp\/v2\/persona?post=36034"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}