{"id":49358,"date":"2019-02-16T10:05:08","date_gmt":"2019-02-16T05:05:08","guid":{"rendered":"https:\/\/www.zameen.com\/blog\/?p=49358"},"modified":"2019-02-15T18:07:39","modified_gmt":"2019-02-15T13:07:39","slug":"safe-cities-project-gets-complaint-management-system","status":"publish","type":"post","link":"https:\/\/www.zameen.com\/news\/safe-cities-project-gets-complaint-management-system.html","title":{"rendered":"Safe Cities Project gets complaint management system"},"content":{"rendered":"<p>Lahore: The Punjab Safe Cities Authority (PSCA) has launched a centralised complaint management and response system for facilitating the Safe Cities Project, a news source reported. The system has been integrated within the authority\u2019s operations for registering all emergency or intervention-seeking calls received on Police &amp; Universal Helpline \u201815\u2019 phone numbers across Punjab.<\/p>\n<p>The complaint system, titled \u2018Police Unified Communication and Response (PUCAR-15)\u2019, will become operational by March 15, tentatively. It will be a first-of-its-kind system in Pakistan and South Asia, according to the PSCA spokesperson.<\/p>\n<p>The system will allow recording and progress-monitoring of all complaint calls received on 15 throughout the province.<\/p>\n<p>The system is set to revolutionise the police communication and response mechanism. It is expected to significantly reduce the turnaround time required for complaint resolutions.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Lahore: The Punjab Safe Cities Authority (PSCA) has launched a centralised complaint management and response system for facilitating the Safe Cities Project, a news source reported. The system has been integrated within the authority\u2019s operations for registering all emergency or intervention-seeking calls received on Police &amp; Universal Helpline \u201815\u2019 phone numbers across Punjab. The complaint system, titled \u2018Police Unified Communication and Response (PUCAR-15)\u2019, will become operational by March 15, tentatively. It will be a first-of-its-kind system in Pakistan and South Asia, according to the PSCA spokesperson. The system will allow recording and progress-monitoring of all complaint calls received on 15 throughout the province. The system is set to revolutionise the police communication and response mechanism. It is expected to significantly reduce the turnaround time required for complaint resolutions.<\/p>\n","protected":false},"author":57,"featured_media":33875,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[],"tags":[10523],"persona":[],"class_list":{"0":"post-49358","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"tag-safe-cities-project-gets-complaint-management-system"},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Safe Cities Project gets complaint management system - Zameen News<\/title>\n<meta name=\"description\" content=\"Lahore: The Punjab Safe Cities Authority (PSCA) has launched a centralised complaint management and response system for facilitating the Safe Cities\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.zameen.com\/news\/safe-cities-project-gets-complaint-management-system.html\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Safe Cities Project gets complaint management system - Zameen News\" \/>\n<meta property=\"og:description\" content=\"Lahore: The Punjab Safe Cities Authority (PSCA) has launched a centralised complaint management and response system for facilitating the Safe Cities\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.zameen.com\/news\/safe-cities-project-gets-complaint-management-system.html\" \/>\n<meta property=\"og:site_name\" content=\"Pakistan Real Estate News &amp; 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