{"id":57486,"date":"2019-11-11T17:39:31","date_gmt":"2019-11-11T12:39:31","guid":{"rendered":"https:\/\/www.zameen.com\/blog\/?p=57486"},"modified":"2019-11-11T17:45:41","modified_gmt":"2019-11-11T12:45:41","slug":"pm-takes-notice-pending-citizen-portal-complaints","status":"publish","type":"post","link":"https:\/\/www.zameen.com\/news\/pm-takes-notice-pending-citizen-portal-complaints.html","title":{"rendered":"PM takes notice of pending Pakistan Citizen Portal complaints"},"content":{"rendered":"<p>Islamabad: Prime Minister (PM) Imran Khan has taken notice of the alleged inaction of the government departments concerned against resolving the complaints registered on the executive\u2019s \u2018Pakistan Citizen Portal\u2019 facility, a news source reported. The government, under the direct insistence of the premier, had launched the said application in 2018 to address the problems faced by the general public.<\/p>\n<p>According to the PM Office, the prime minister observed that several of the complaints lodged had been discarded without proper response, investigation or evidence documentation. Further, the executive reported on unnecessary delays in the completion of the redressal mechanism.<\/p>\n<p><strong>Read:\u00a0<\/strong><a href=\"https:\/\/www.zameen.com\/news\/fbr-resolves-6000-complaints-registered-pakistan-citizen-portal.html\" target=\"_blank\" rel=\"noopener noreferrer\">FBR resolves 6,000 complaints registered on Pakistan Citizens Portal<\/a><\/p>\n<p>The PM recently directed the ministries and provincial bodies concerned to constitute five-member committees in order to evaluate the performance of the officials tasked with addressing complaints lodged on the Citizen Portal, and submit their reports in 30 days.<\/p>\n<p>The committee will be headed by Grade-20 officers or a joint secretary. It will identify any misconducts in resolved and pending complaints. Both good and bad performances will be highlighted.<\/p>\n<p><strong>Read:\u00a0<\/strong><a href=\"https:\/\/www.zameen.com\/news\/100000-complaints-resolved-via-pakistan-citizen-portal.html\" target=\"_blank\" rel=\"noopener noreferrer\">100,000 complaints resolved via Pakistan Citizen Portal<\/a><\/p>\n<p>It is pertinent to mention that the Pakistan Citizen Portal was ranked second best government app in the world by <a href=\"https:\/\/www.zameen.com\/news\/pakistan-citizens-portal-app-wins-prize-at-world-government-summit.html\" target=\"_blank\" rel=\"noopener noreferrer\">World Government Summit<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Islamabad: Prime Minister (PM) Imran Khan has taken notice of the alleged inaction of the government departments concerned against resolving the complaints registered on the executive\u2019s \u2018Pakistan Citizen Portal\u2019 facility, a news source reported. The government, under the direct insistence of the premier, had launched the said application in 2018 to address the problems faced by the general public. According to the PM Office, the prime minister observed that several of the complaints lodged had been discarded without proper response, investigation or evidence documentation. Further, the executive reported on unnecessary delays in the completion of the redressal mechanism. Read:\u00a0FBR resolves 6,000 complaints registered on Pakistan Citizens Portal The PM recently directed the ministries and provincial bodies concerned to constitute five-member committees in order to evaluate the performance of the officials tasked with addressing complaints lodged on the Citizen Portal, and submit their reports in 30 days. The committee will be headed by Grade-20 officers or a joint secretary. It will identify any misconducts in resolved and pending complaints. Both good and bad performances will be highlighted. Read:\u00a0100,000 complaints resolved via Pakistan Citizen Portal It is pertinent to mention that the Pakistan Citizen Portal was ranked second best government app in&hellip;<\/p>\n","protected":false},"author":75,"featured_media":57398,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[],"tags":[13914],"persona":[],"class_list":["post-57486","post","type-post","status-publish","format-standard","has-post-thumbnail","tag-details-on-pm-takes-notice-of-pending-citizen-portal-complaints"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>PM takes notice of pending Pakistan Citizen Portal complaints - Zameen News<\/title>\n<meta name=\"description\" content=\"Islamabad: Prime Minister (PM) Imran Khan has taken notice of the alleged inaction of the government departments concerned against resolving the\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.zameen.com\/news\/pm-takes-notice-pending-citizen-portal-complaints.html\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"PM takes notice of pending Pakistan Citizen Portal complaints - Zameen News\" \/>\n<meta property=\"og:description\" content=\"Islamabad: Prime Minister (PM) Imran Khan has taken notice of the alleged inaction of the government departments concerned against resolving the\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.zameen.com\/news\/pm-takes-notice-pending-citizen-portal-complaints.html\" \/>\n<meta property=\"og:site_name\" content=\"Pakistan Real Estate News &amp; 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