{"id":63761,"date":"2020-04-07T16:21:51","date_gmt":"2020-04-07T11:21:51","guid":{"rendered":"https:\/\/www.zameen.com\/news\/?p=63761"},"modified":"2020-04-07T16:38:04","modified_gmt":"2020-04-07T11:38:04","slug":"customers-advised-approach-banks-helplines","status":"publish","type":"post","link":"https:\/\/www.zameen.com\/news\/customers-advised-approach-banks-helplines.html","title":{"rendered":"COVID-19 Preventive Measures: Customers advised to approach banks via helplines"},"content":{"rendered":"\n<p>Islamabad: The State Bank of Pakistan (SBP) recently issued an advisory informing customers to approach banks through their official helplines for any queries and complaints, or use the SBP helpline for additional assistance \u2014 a news source reported. As per the publication, the central bank further directed all the banks in the country to ensure that their call centres and helplines remained operational 24\/7. <\/p>\n\n\n\n<p>Read: <a href=\"https:\/\/www.zameen.com\/news\/sbp-eases-refinance-facility-requirements-hospitals.html\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"COVID-19 relief measures: SBP eases Refinance Facility requirements for hospitals (opens in a new tab)\">COVID-19 relief measures: SBP eases Refinance Facility requirements for hospitals<\/a><\/p>\n\n\n\n<p>In addition, the central banks also took steps to enhance the\ncapacity of its helpline through the deployment of agents at its call centres,\nwhich can be reached at 021-111-727-273 during office hours. <\/p>\n\n\n\n<p>Additionally, in a public statement, the SBP encouraged the public to prioritize using digital payment services so that banks could provide their services with as little staff as possible. The employees of banks and other financial institutions have been providing services even amid the difficult working conditions caused by the COVID-19 pandemic. <\/p>\n\n\n\n<p>Read: <a href=\"https:\/\/www.zameen.com\/news\/covid-19-relief-measures-sbp-offers-one-year-extension-loan-repayments.html\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"COVID-19 relief measure: SBP offers one-year extension on loan repayments (opens in a new tab)\">COVID-19 relief measure: SBP offers one-year extension on loan repayments<\/a><\/p>\n\n\n\n<p>The State Bank further advised the banks to implement\nguidelines issued by the World Health Organization, the federal government, and\nall provincial authorities to ensure that their employees remained protected\nfrom the viral outbreak. <\/p>\n","protected":false},"excerpt":{"rendered":"<p>Islamabad: The State Bank of Pakistan (SBP) recently issued an advisory informing customers to approach banks through their official helplines for any queries and complaints, or use the SBP helpline for additional assistance \u2014 a news source reported. As per the publication, the central bank further directed all the banks in the country to ensure that their call centres and helplines remained operational 24\/7. Read: COVID-19 relief measures: SBP eases Refinance Facility requirements for hospitals In addition, the central banks also took steps to enhance the capacity of its helpline through the deployment of agents at its call centres, which can be reached at 021-111-727-273 during office hours. Additionally, in a public statement, the SBP encouraged the public to prioritize using digital payment services so that banks could provide their services with as little staff as possible. The employees of banks and other financial institutions have been providing services even amid the difficult working conditions caused by the COVID-19 pandemic. Read: COVID-19 relief measure: SBP offers one-year extension on loan repayments The State Bank further advised the banks to implement guidelines issued by the World Health Organization, the federal government, and all provincial authorities to ensure that their employees remained&hellip;<\/p>\n","protected":false},"author":57,"featured_media":60434,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[15017],"tags":[25505],"persona":[],"class_list":{"0":"post-63761","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-notices-announcements","8":"tag-covid-19-preventive-measures-customers-advised-to-approach-banks-via-helplines","9":"cat-15017-id"},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Customers advised to approach banks through helplines - Zameen News<\/title>\n<meta name=\"description\" content=\"Islamabad: The State Bank of Pakistan (SBP) recently issued an advisory informing customers to approach banks through their official helplines for any\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.zameen.com\/news\/customers-advised-approach-banks-helplines.html\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Customers advised to approach banks through helplines - Zameen News\" \/>\n<meta property=\"og:description\" content=\"Islamabad: The State Bank of Pakistan (SBP) recently issued an advisory informing customers to approach banks through their official helplines for any\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.zameen.com\/news\/customers-advised-approach-banks-helplines.html\" \/>\n<meta property=\"og:site_name\" content=\"Pakistan Real Estate News &amp; 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