{"id":67193,"date":"2020-06-28T10:00:00","date_gmt":"2020-06-28T05:00:00","guid":{"rendered":"https:\/\/www.zameen.com\/news\/?p=67193"},"modified":"2020-06-25T18:19:38","modified_gmt":"2020-06-25T13:19:38","slug":"over-135000-citizens-portal-complaints-resolved-petroleum-division","status":"publish","type":"post","link":"https:\/\/www.zameen.com\/news\/over-135000-citizens-portal-complaints-resolved-petroleum-division.html","title":{"rendered":"Over 135,000 Citizen&#8217;s Portal complaints resolved: Petroleum Division"},"content":{"rendered":"\n<p>Islamabad: The Petroleum Division on Wednesday revealed that the division and its attached departments had resolved over 135,000 complaints received over the Pakistan Citizen\u2019s Portal, a news source reported. The officials concerned added that the division resolved 135,308 complaints out of 140,082 complaints registered on the portal.<\/p>\n\n\n\n<p><strong>Read:<\/strong> <a href=\"https:\/\/www.zameen.com\/news\/petroleum-division-submit-pakistans-first-ever-oil-hedging-plan-before-ecc.html\" target=\"_blank\" rel=\"noreferrer noopener\">Petroleum Division to submit Pakistan\u2019s first-ever oil hedging plan before ECC<\/a><\/p>\n\n\n\n<p>The officials stated that the registered complaints were related to the division\u2019s various departments and that they had been resolved without delay. They added that the current complaint resolution rate stood at 97%, along with absolute complainant satisfaction.<\/p>\n\n\n\n<p><strong>Read:<\/strong> <a href=\"https:\/\/www.zameen.com\/news\/pm-takes-notice-pending-citizen-portal-complaints.html\" target=\"_blank\" rel=\"noreferrer noopener\">PM takes notice of pending Pakistan Citizen Portal complaints<\/a><\/p>\n\n\n\n<p>On the other hand, the portal management has also placed the Petroleum Division in the list of top 10 public organisations that have resolved the maximum number of complaints. Recently, the division had also refurbished its mechanism for public complaint resolution \u2014 especially for the gas sector. During the ongoing pandemic, both the gas utilities under the division had organised e-kutcheries and online services in order to keep addressing the issues faced by the public.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Islamabad: The Petroleum Division on Wednesday revealed that the division and its attached departments had resolved over 135,000 complaints received over the Pakistan Citizen\u2019s Portal, a news source reported. The officials concerned added that the division resolved 135,308 complaints out of 140,082 complaints registered on the portal. Read: Petroleum Division to submit Pakistan\u2019s first-ever oil hedging plan before ECC The officials stated that the registered complaints were related to the division\u2019s various departments and that they had been resolved without delay. They added that the current complaint resolution rate stood at 97%, along with absolute complainant satisfaction. Read: PM takes notice of pending Pakistan Citizen Portal complaints On the other hand, the portal management has also placed the Petroleum Division in the list of top 10 public organisations that have resolved the maximum number of complaints. Recently, the division had also refurbished its mechanism for public complaint resolution \u2014 especially for the gas sector. During the ongoing pandemic, both the gas utilities under the division had organised e-kutcheries and online services in order to keep addressing the issues faced by the public.<\/p>\n","protected":false},"author":68,"featured_media":62370,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[15012,15020],"tags":[32876,32875],"persona":[],"class_list":{"0":"post-67193","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-allied-industries","8":"category-social-developments","9":"tag-000-citizens-portal-complaints-resolved-petroleum-division","10":"tag-details-on-over-135","11":"cat-15012-id","12":"cat-15020-id"},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Over 135K complaints resolved by Petroleum Division - Zameen News<\/title>\n<meta name=\"description\" content=\"Petroleum Division has revealed that the division resolved over 135,000 complaints received over the Pakistan Citizen\u2019s Portal.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.zameen.com\/news\/over-135000-citizens-portal-complaints-resolved-petroleum-division.html\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Over 135K complaints resolved by Petroleum Division - Zameen News\" \/>\n<meta property=\"og:description\" content=\"Petroleum Division has revealed that the division resolved over 135,000 complaints received over the Pakistan Citizen\u2019s Portal.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.zameen.com\/news\/over-135000-citizens-portal-complaints-resolved-petroleum-division.html\" \/>\n<meta property=\"og:site_name\" content=\"Pakistan Real Estate News &amp; 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