{"id":73832,"date":"2021-02-01T15:41:06","date_gmt":"2021-02-01T10:41:06","guid":{"rendered":"https:\/\/www.zameen.com\/news\/?p=73832"},"modified":"2021-02-01T15:41:11","modified_gmt":"2021-02-01T10:41:11","slug":"sbp-launches-service-desk-portal-for-complaint-resolution","status":"publish","type":"post","link":"https:\/\/www.zameen.com\/news\/sbp-launches-service-desk-portal-for-complaint-resolution.html","title":{"rendered":"Mera Pakistan Mera Ghar: SBP launches service desk portal for complaint resolution"},"content":{"rendered":"\n<p>Islamabad: The State Bank of Pakistan (SBP) has launched a \u2018Service Desk\u2019 portal for people availing the government\u2019s markup subsidy scheme under the \u2018Mera Pakistan Mera Ghar\u2019 initiative, according to a news report published on January 30. This utility is designed to resolve complaints pertaining to the issuance of<a href=\"https:\/\/www.zameen.com\/news\/instalment-breakdown-of-govts-affordable-housing.html\" target=\"_blank\" rel=\"noreferrer noopener\"> home loans <\/a>from designated banks.<\/p>\n\n\n\n<p><strong>Read:<\/strong> <a href=\"https:\/\/www.zameen.com\/news\/sbp-announces-mechanism-incentivise-mortgage-financing.html\" target=\"_blank\" rel=\"noreferrer noopener\">SBP announces mechanism to incentivise mortgage financing<\/a><\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>What is Service Desk portal launched by SBP?<\/strong><\/h4>\n\n\n\n<p>The central bank has tweeted that the people can use its Service Desk portal to register their complaints by offering minimum details on the online service portal. The said complaint portal can be accessed at servicedesk.sbp.org.pk. The registration process is listed below:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Visit the site link given above and create an account<\/li><li>Mandatory information includes first and last name, mobile number, password and working email address<\/li><li>The mobile number will be used as your user ID<\/li><li>The password should be between 8 and 16 characters<\/li><li>Once you lodge your complaint, you will receive periodic updates regarding the issue via registered email address<\/li><\/ul>\n\n\n\n<p><strong>Read:<\/strong> <a href=\"https:\/\/www.zameen.com\/news\/sbp-invites-feedback-policy-enhance-financial-inclusion-women.html\" target=\"_blank\" rel=\"noreferrer noopener\">SBP invites feedback on its policy to enhance financial inclusion of women<\/a><\/p>\n\n\n\n<p>In addition to this service desk, the SBP has set up a network of banks\u2019 focal persons and SBP offices in 15 cities for complaint resolution.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Islamabad: The State Bank of Pakistan (SBP) has launched a \u2018Service Desk\u2019 portal for people availing the government\u2019s markup subsidy scheme under the \u2018Mera Pakistan Mera Ghar\u2019 initiative, according to a news report published on January 30. This utility is designed to resolve complaints pertaining to the issuance of home loans from designated banks. Read: SBP announces mechanism to incentivise mortgage financing What is Service Desk portal launched by SBP? The central bank has tweeted that the people can use its Service Desk portal to register their complaints by offering minimum details on the online service portal. The said complaint portal can be accessed at servicedesk.sbp.org.pk. The registration process is listed below: Visit the site link given above and create an account Mandatory information includes first and last name, mobile number, password and working email address The mobile number will be used as your user ID The password should be between 8 and 16 characters Once you lodge your complaint, you will receive periodic updates regarding the issue via registered email address Read: SBP invites feedback on its policy to enhance financial inclusion of women In addition to this service desk, the SBP has set up a network of banks\u2019&hellip;<\/p>\n","protected":false},"author":75,"featured_media":64432,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[15016,15017],"tags":[45092,45091],"persona":[],"class_list":{"0":"post-73832","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-new-developments","8":"category-notices-announcements","9":"tag-mera-pakistan-mera-ghar","10":"tag-sbp-launches-service-desk-portal-for-complaint-resolution","11":"cat-15016-id","12":"cat-15017-id"},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>SBP launches service desk portal for complaint resolution - Zameen News<\/title>\n<meta name=\"description\" content=\"The central bank has tweeted that the people can use its Service Desk portal to register their complaints by offering minimum details on the online portal.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.zameen.com\/news\/sbp-launches-service-desk-portal-for-complaint-resolution.html\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"SBP launches service desk portal for complaint resolution - Zameen News\" \/>\n<meta property=\"og:description\" content=\"The central bank has tweeted that the people can use its Service Desk portal to register their complaints by offering minimum details on the online portal.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.zameen.com\/news\/sbp-launches-service-desk-portal-for-complaint-resolution.html\" \/>\n<meta property=\"og:site_name\" content=\"Pakistan Real Estate News &amp; 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