Karachi: In a significant move to enhance digital transaction security, the State Bank of Pakistan (SBP) has enforced new biometric verification requirements for cash-based transactions conducted through mobile wallet services Easypaisa and JazzCash. The regulation took effect on July 1, 2025.
Under the new rules, all over-the-counter (OTC) cash deposits and withdrawals made via authorized retail agents must now be verified through biometric authentication. This step aims to curb digital fraud and improve traceability in Pakistan’s rapidly growing digital finance sector.
The SBP clarified that the regulation applies solely to physical cash transactions carried out through retailers. Wallet-to-wallet transfers, online payments, and app-based transactions remain unaffected.
Equipped with biometric verification systems, authorized agents across the country are now required to authenticate customers before completing eligible cash transactions. Any attempt to deposit or withdraw cash without biometric verification will be declined.
Officials have reassured the public that no mobile wallet accounts will be blocked as a result of this change, and all user funds remain completely secure.
The new regulation has been introduced in response to the growing adoption of mobile financial services in Pakistan, with Easypaisa and JazzCash now serving millions of users nationwide. As usage increases, the SBP aims to strengthen consumer protection and reinforce public trust in digital platforms by introducing stricter verification standards.
Despite some concerns voiced on social media, authorities maintain that the move is a proactive step toward ensuring transparency and financial security in the digital ecosystem.
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