Customer service, a fluid user experience, and customer care are some of the most trending buzzwords in the corporate lingo used across the world, and almost 90% of companies and businesses can be found employing them to paint a user-centric picture. While some businesses are guilty of overselling their promise and underdelivering on it, Zameen.com takes pride in being a pioneer and stalwart of superior customer service by introducing more than one platform for our users to interact, connect, and network in Pakistan’s property market. We take special pride in bridging the communication gap between property seekers, sellers, investors, and landlords. Here’s a small intro of what we do and some interesting facts about us:
About Zameen.Com – Pakistan’s Largest Real Estate Network
Zameen.com was launched as a property portal in 2006, and since then it has become Pakistan’s biggest online real estate platform and a window for the world to take a peek of real estate trends in Pakistan. The site encompasses several facets of real estate, including agencies, dealers, developers, and properties for sale and rent in Pakistan. While it mainly deals in the property market, it is simultaneously operating media through Zameen News, Zameen Blogs and Zameen Area Guides.
In this blog, we will be discussing some extensive features of Zameen Helpline and how it is serving its existing and potential users. Let’s go through the functionalities and features of Zameen Helpline digit-by-digit!
An Introduction to the Features of Zameen Helpline
Zameen.com is extremely useful for hunting property online while Zameen Helpline enables its users to get familiar with the website. The operators and representatives extensively guide callers and users to understand and take full advantage of the different features available on the website and in our app. The sole intention being to help our users select the most suitable option according to their unique needs.
To provide the best support to its local and worldwide users, Zameen Helpline primarily offers services in two languages: Urdu and English. Once you dial Zameen’s toll-free number, the automated system immediately asks for your preferred language settings which are as follow:
- Open your phone’s keypad
- Press 1 for Urdu
- Press 2 for English
Right after you have selected your preferred language, the system inquires if you know your desired extension and ultimately connects you to your desired department. Otherwise, it presents you with three different options mentioned below:
- To reach Customer Care, press 1.
- To Enter Property, press 2.
- For Sales & Advertising, press 3.
We’ll now be discussing each feature and the services provided under the respective umbrella.
The goal of Zameen.com’s customer care is to increase user’s satisfaction, which usually comes by responding to their queries in a timely and informative manner. This area also focuses on how well customers are taken care of while they’re interacting with the website. Regardless of what their needs, concerns, and issues are, be it about our website, an area, a specific property or a listing, the call operator focuses on providing practical solutions. In several stances, Zameen.com customer care stays one step ahead by proactively anticipating what a user might need, thus providing an excellent customer experience to our users.
This features extensively deals with the concerns of existing Zameen.com users and registered members, agencies, and firms.
Zameen.com is always eager and ready to serve its users and resolve their property-related issues. The “enter property” feature enhances a user’s interaction with us since our operators take pride in guiding our users to list their property online for sale and rent purposes.
Moreover, you can also set personalised property alerts to get the latest updates delivered directly to your inbox. Signing up on Zameen.com and becoming a member is completely easy and free of cost; all you need is to visit the page and enter the required details.
Sales & Advertising
This feature enables users to connect to the operators that guide them on advertisement procedures on Zameen.com, available packages, and becoming a listed member on the portal.
Sales and advertising are both core functions of Zameen.com, which involves five basic listings that are made free for all users. However, if a user wants to purchase hot-listings, they’re charged with a nominal fee. Advertising options at Zameen property portal comprise Property, Banner, Email, and Developer advertising.
According to the current stats, over 10 thousand real estate agencies are members of Zameen.com across 30 major cities of Pakistan. If you also want to become a leading agent in the property market, you can dial our toll-free number and get help from Zameen.com’s representatives.
Furthermore, you can also send your concerns related to sales and advertisements at firstname.lastname@example.org.
How to reach out to Zameen Helpline?
Reaching out to Zameen Helpline is quite easy. Just dial any of the two numbers given below:
- 0800-ZAMEEN (92633)
- (+92) 42 3256 0445
You can also send your property-related queries at email@example.com. Got any suggestions or questions for us? Hit us up at firstname.lastname@example.org and make sure to subscribe to our newsletters by entering your email address in the box at the right side of your screen.