Islamabad: The government’s different departments, working under the aegis of the Pakistan Citizens Portal, have resolved more than 1.3 million public complaints to date, a news source has reported. The Prime Minister (PM)’s Performance Delivery Unit (PMDU) recently revealed this information while sharing its official data for the November 3-December 3 time period.
The complaints registered included those made by locals, overseas Pakistanis, and foreigners visiting the country.
Province-wise, the portal recorded the following percentage-figures pertaining to the number of complaints resolved:
- 96% in Punjab
- 74% in the Federal Capital
- 74% in Khyber Pakhtunkhwa (KP)
- 36% in Sindh
- 11% in Balochistan
- 73% in Azad Jammu & Kashmir (AJK)
- 07% in Gilgit Baltistan (GB)
The data, filtered for ‘profession’, showed that students topped the category for registering an estimated number of 44, 469 complaints – followed by the (private) business sector which recorded 33, 461 complaints during the last year.
Gender-wise, the data indicated that 93.1% of the portal’s complaints were attributed to males, 6.7% to females, and 0.2% to others.