Karachi: The K-Electric (KE) management has announced its decision to suspend its officials’ physical meter-reading practice due to the health hazards posed by the ongoing COVID-19 pandemic – in a bid to safeguard both its employees and customers, a news source reported. Further, it has notified an extension in the due date for the payments of bills below PKR 4,000 for the month of March – stretching it to April 10.
According to the company, electricity bills to residential and commercial customers will be calculated on the basis of their average number of units consumed, in line with the guidelines issued by National Electric Power Regulatory Authority (NEPRA) for instances where physical meter-reading is not possible.
As a precaution against coronavirus, consumers can see and download their bills by visiting KE’s website at www.ke.com.pk. Moreover, these individuals can receive their bill through SMS alerts by texting ‘Bill’ space 13-digit KE account number to 8119.
KE has also advised consumers to avoid visiting banks for bill payments. Mobile banking, Easy Paisa, Jazz Cash and ATM services have been recommended for the payments.